Last Updated: April 11, 2026
At Hooks and Hounds, we aim to dispatch all orders quickly and securely.
Delivery Areas
We currently deliver within the United Kingdom.
For delivery enquiries outside the UK, please contact us before placing an order.
Processing Times
Orders are usually processed within 1 working day of purchase.
Orders placed on weekends or bank holidays will be processed on the next working day.
Orders placed before 1pm (Monday-Friday are usually dispatched the same working day where possible.
Delivery Times
Estimated delivery times after dispatch:
- Standard UK Delivery: 2–4 working days
- Larger or specialist items: 3–7 working days
Please note delivery times are estimates and may vary during busy periods.
Additional Delivery Information
Some oversized items such as fishing rods may require specialist couriers and may take slightly longer to arrive.
Shipping Costs
Shipping costs are calculated at checkout based on item size, weight and delivery method.
Free UK delivery is available on qualifying orders over £75.
Tracking Information
Where available, tracking details will be sent by email once your order has been dispatched.
Delays
While we aim to meet all estimated delivery times, delays can occasionally happen due to couriers, weather, seasonal demand or circumstances outside our control.
Missing or Damaged Deliveries
If your order has not arrived within the expected timeframe, or arrives damaged, please contact us as soon as possible so we can help.
Contact Us
Hooks and Hounds
Office 2/3
48 West George Street
Glasgow
G2 1BP
United Kingdom
Email:info@hooksandhounds.com
Customer support is handled primarily by email to ensure the fastest response