Last Updated: April 2026
At Hooks and Hounds, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.
Who We Are
Hooks and Hounds is an online retailer specialising in fishing tackle, outdoor products and accessories.
Business Address:
48 West George Street
Office 2/3
Glasgow
G2 1BP
United Kingdom
Email: info@hooksandhounds.com
What Information We Collect
When you use our website, place an order or contact us, we may collect:
- Full name
- Billing and delivery address
- Email address
- Phone number
- Order details and purchase history
- Payment information (processed securely by third-party providers)
- Website usage data such as pages visited and device information
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you regarding orders or enquiries
- Provide customer support
- Improve our website and services
- Prevent fraud or misuse
- Send marketing emails (only where you have agreed)
Payments
We do not store full card payment details on our website.
Payments are securely processed through trusted third-party payment providers such as PayPal, Stripe or card processors.
Cookies
Our website uses cookies to improve your browsing experience and help us understand website traffic.
Cookies may be used for:
- Website functionality
- Shopping basket and checkout
- Analytics and performance
- Marketing (where permitted)
You can manage cookie settings through your browser.
Sharing Your Information
We only share information when necessary with trusted third parties such as:
- Payment providers
- Delivery couriers
- Website hosting providers
- Analytics services
We never sell your personal information.
Data Security
We take appropriate security measures to protect your information from unauthorised access, loss or misuse.
Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your data where appropriate
- Withdraw marketing consent at any time
To make a request, please contact us using the email above.
Marketing Emails
If you subscribe to our mailing list, you may receive updates, offers or promotions. You can unsubscribe at any time using the link in any email.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Hooks and Hounds
info@hooksandhounds.com